We Accept Medicaid Serving: Hillsborough, Pinellas, Pasco, Polk, Hernando & Manatee Counties Mon–Fri: 5:00 am – 10:00 pm  |  Sat & Sun: 7:00 am – 6:00 pm

SAFE CARE.
RELIABLE RIDES.
EVERY TIME.

Reliant Patient Transport (RPT) provides safe, reliable, and compassionate Non-Emergency Medical Transportation (NEMT) so you can focus on what matters most—your health.

Reliant Patient Transport Van

WHEELCHAIR ACCESSIBLE

Modern vehicles equipped for your comfort and safety.

DOCTOR APPOINTMENTS

On-time transportation to your medical visits.

COMPASSIONATE CARE

Trained and professional drivers who care.

RELIABLE & ON TIME

You can count on us to be there.

WE ACCEPT MEDICAID

We proudly accept Medicaid and most major insurances.

Your Health.
Your Time.
Our Priority.

We are dedicated to providing safe, dependable and compassionate non-emergency medical transportation. Your health and well-being are our top priority.

LEARN MORE ABOUT US →
RPT Van

Hillsborough, Pinellas, Pasco, Polk,
Hernando & Manatee Counties

HILLSBOROUGH
PINELLAS
PASCO
POLK
HERNANDO
MANATEE

NEED A RIDE?

We're Here
to Help!

Call us today or request your ride online.

CALL 813-424-1119

BOOK YOUR RIDE

It's easy to request transportation. We'll take care of the rest.

OUR TEAM

Trained. Certified.
Trusted Drivers.

Our drivers go through a strict screening process to ensure your safety and comfort every single ride.

CPR & First Aid Certified

Every driver is trained and certified in CPR and first aid to handle medical situations calmly.

Defensive Driving Trained

All drivers complete defensive driving training to ensure the safest possible journey every trip.

Background Checked & Drug Tested

Every driver undergoes thorough background checks and drug testing before joining our team.

We Accept Medicaid

Reliant Patient Transport proudly accepts Medicaid for Non-Emergency Medical Transportation (NEMT) services. We work directly with Medicaid to make scheduling and billing as smooth as possible for you.

If you're unsure whether your transportation qualifies, give us a call and we'll help you figure it out — no stress, no confusion.

CALL TO VERIFY COVERAGE

How Medicaid Transport Works

Verify Your Eligibility Contact us with your Medicaid ID and we'll confirm your transportation benefit quickly.
Schedule Your Ride Book your trip in advance — we recommend at least 48 hours for non-emergency appointments.
We Handle the Billing We bill Medicaid directly so you don't have to worry about paperwork or out-of-pocket costs.
We Come to You Our drivers arrive at your door on time, ready to assist you to and from your appointment.

GOT QUESTIONS?

Frequently Asked Questions

What is Non-Emergency Medical Transportation (NEMT)?

NEMT is transportation for patients who need to get to and from medical appointments but do not require emergency services. This includes dialysis, chemotherapy, doctor visits, physical therapy, and more.

Do you accept Medicaid?

Yes! Reliant Patient Transport proudly accepts Medicaid. We work directly with Medicaid to handle billing so there are little to no out-of-pocket costs for eligible patients. Call us to verify your coverage.

How far in advance should I book my ride?

We recommend scheduling at least 48 hours in advance for Medicaid rides. However, we do our best to accommodate last-minute requests whenever possible. Call us at 813-424-1119 for urgent scheduling.

What types of vehicles do you have?

We offer wheelchair-accessible vehicles, stretcher transport vehicles, and standard ambulatory transport. All vehicles are clean, well-maintained, and equipped for patient safety and comfort.

Which counties do you serve?

We proudly serve Hillsborough, Pinellas, Pasco, Polk, Hernando, and Manatee Counties in the Tampa Bay area.

Are your drivers trained and certified?

Absolutely. Every driver is CPR & First Aid Certified, Defensive Driving Trained, and has undergone thorough Background Checks and Drug Testing before joining our team.

Can a family member or caregiver ride along?

Yes, in most cases a caregiver or family member may accompany the patient. Please let us know when booking so we can make the appropriate arrangements.

Contact Us

Have a question or ready to schedule a ride? Reach out to us directly — we're happy to help.

Phone 813-424-1119
Service Area Hillsborough, Pinellas, Pasco, Polk, Hernando & Manatee
Hours of Operation Mon – Fri: 5:00 am – 10:00 pm Saturday: 7:00 am – 6:00 pm Sunday: 7:00 am – 6:00 pm

Send Us a Message

About Us Services Coverage Medicaid FAQs Contact 📞 Call 813-424-1119
CALL NOW BOOK A RIDE